Frequently Asked Questions

How do I make a Payment?

Paying your balance in full

• You can mail or bring your payment to the Cashier's Office,
• Pay on the web: Pay in Full, or
• Pay by phone at 1-866-734-4351

Setting up a payment plan

• Reminder: Payment Plans are not available for the summer term.
• Pay on the web: Payment Information, or
• Set up a payment plan by phone at 1-866-734-4351.

What if I am on a payment plan but I receive additional financial aid, which will cover my remaining balance? How do I get off the payment plan?
In order to cancel your Texas Wesleyan TuitionPay Plan before the next scheduled payment is deducted you must either call TuitionPay (1-866-734-4351) or the Cashier's Office (817-531-4456) and request that the payment plan be canceled. If you do not call and request cancellation, payments will continue to be debited from your account.

If the loan money I receive is more than my balance due, how do I receive the remaining money?
When your loan money is applied to your Student Account you will receive a refund check for any excess funds at the Cashier's Office. An email will be sent to your Wesleyan account notifing you that a check is ready.  You must have a picture ID to pick up any checks.

Can I have someone else pick up my refund check?
Yes. In order for someone else to pick up a refund check the cashier's office must have written permission from the person that the check is made payable to. This letter must specify who is going to pick up the check and must be signed and dated by the student. The person picking up the check must also show a valid picture ID.

When can I get a book voucher? If I don't use all the money from my book voucher, how do I get that money back?
In order to receive a book voucher your financial aid must be current and you must have excess funds in your account to qualify. If you do not have all financial aid in order and have not registered by August 20, 2008 you will not have a book voucher in time for the first day of class.  It will take 24 to 48 hours for updated information to be sent to the bookstore. Once completed, just go directly to the bookstore in order to purchase books with a voucher.  Whatever funds you do not use will be processed as a refund check.